Question 1

How do I place an order on Teeb?

Accepted Answer

Browse fragrances, add a bottle or quantity to your cart, then open checkout. Sign in with your phone or email, enter your Oman delivery details, and choose cash on delivery or card payment.

Question 2

Can I change or cancel an order?

Accepted Answer

Contact us as soon as possible with your order number. If the order has not been packed yet, we will do our best to update or cancel it.

Question 3

How long does preparation take?

Accepted Answer

Most perfume orders are prepared within 1–2 business days in Oman, then handed to delivery. Busy periods may add a day.

Question 4

Can I leave delivery notes?

Accepted Answer

Yes. Use the delivery notes field at checkout for landmarks, building numbers, or preferred call times.

Question 5

What payment methods do you accept?

Accepted Answer

Cash on delivery across Oman, and secure card payment through Paymob when card checkout is enabled. Available options appear on the checkout page.

Question 6

Is card payment safe?

Accepted Answer

Yes. Paymob processes the payment. Teeb never stores your full card number.

Question 7

When am I charged?

Accepted Answer

With card checkout you pay when you complete Paymob. With cash on delivery you pay the courier when the order arrives.

Question 8

Where do you deliver?

Accepted Answer

We deliver across the Sultanate of Oman. Enter your city and address at checkout so we can confirm coverage and timing.

Question 9

How long does delivery take?

Accepted Answer

After preparation, delivery within Muscat is often 1–3 business days. Other governorates usually take 2–5 business days depending on location.

Question 10

Do you ship outside Oman?

Accepted Answer

Not at the moment. Contact us if you need a special arrangement.

Question 11

What if my package arrives damaged?

Accepted Answer

Photograph the damage and contact us with your order number. We will replace or refund eligible damaged items.

Question 12

What is the return policy for perfume?

Accepted Answer

Unopened bottles in original packaging can be returned within 14 days of delivery. Opened bottles are not returnable for hygiene reasons unless they arrived damaged or incorrect.

Question 13

How do I start a return?

Accepted Answer

Message us via Contact with your order number and reason. We will share return steps.

Question 14

Are Teeb products authentic?

Accepted Answer

Yes. We sell genuine fragrances from trusted sources and stand behind authenticity.

Question 15

Can I buy by quantity (not only full bottles)?

Accepted Answer

Some products offer quantity purchase (for example by tola). The product page shows the available selling mode and stock.

Frequently Asked Questions

Orders

Payments

Delivery in Oman

Returns

Fragrances

Still have questions?

Frequently Asked Questions

Orders

Payments

Delivery in Oman

Returns

Fragrances

Still have questions?

Frequently Asked Questions

Orders

Payments

Delivery in Oman

Returns

Fragrances

Still have questions?

Frequently Asked Questions

Orders

Payments

Delivery in Oman

Returns

Fragrances

Still have questions?